Privacy Statement for syntetashome.gr

At syntetashome.gr, we prioritize protecting your privacy and securing your personal information. We are committed to transparency in handling your data and ensuring you understand your rights. This Privacy Statement outlines how we collect, use, and safeguard your data when you visit our website, as well as your options for managing your privacy.

1. Information We Collect

We may collect personal information that you provide directly to us, such as your name, email address, and contact details when you fill out a form, subscribe to our newsletter, or contact us directly. This information is used to provide our services and respond to your inquiries. We also use it to keep you informed about our activities, events, and new content that may be of interest to you.

Additionally, we collect information about your website usage, such as your IP address, browser type, browsing behavior, and device information, using cookies and similar technologies. This helps us better understand how visitors interact with our website and improve the overall user experience. You can manage how your information is collected by controlling your cookie preferences through your browser settings.

We also use Google Analytics to gather insights into how visitors use our site, such as which pages are the most popular. Users can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on. This helps us understand user navigation and continuously improve our services to better tailor content to our audience’s needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain our website: Ensuring that our website functions as intended, diagnosing technical issues, and maintaining the overall reliability of the site.
• To respond to your inquiries and fulfill your requests: Using your information to respond effectively to your questions or support needs.
• To enhance user experience by analyzing usage patterns: Reviewing how users interact with our website to identify areas of improvement, optimize navigation, and ensure a seamless experience.
• To send you updates, promotional offers, and other information: If you have opted in to receive communications from us, we may use your information to send newsletters, promotions, or details about upcoming events. You can unsubscribe at any time.
• To assess the effectiveness of our marketing campaigns: Using data collected through Facebook and Google Ads to determine the effectiveness of our promotional efforts. This helps us optimize our marketing strategies and provide relevant content to you.
• To personalize content and ads: Tailoring the content and advertisements you see on our website to align with your interests and preferences.

3. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties without your consent. We share your information only with trusted partners who help us operate our website, provide services, or support our marketing efforts. These partners are required to keep your information confidential and use it solely for the purposes specified by us.

These trusted partners may include service providers, such as Mailchimp, which we use to manage our email marketing campaigns. We ensure that any partners we work with adhere to strict data privacy standards to protect your information. Additionally, in some cases, we may be required to disclose your personal information to comply with legal obligations or in response to valid legal processes, such as subpoenas or court orders.

4. Your Rights

You have the right to access, update, or delete your personal information at any time. You also have the right to request that we stop processing your personal data or withdraw your consent where you have previously given it. To exercise these rights, please contact us at info@syntetashome.gr. We will make every effort to respond to your requests promptly and accommodate your needs where possible.

Furthermore, if you have concerns about how your data is handled, you have the right to lodge a complaint with the relevant data protection authority.

5. Data Security

We take various measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including regular audits and security assessments. These measures include encryption, access controls, secure servers, and regular security assessments. We strive to implement the best possible security practices to safeguard your data; however, it is important to note that no method of data transmission over the Internet or electronic storage is completely secure.

While we cannot guarantee absolute security, we are continuously improving our security practices and implementing new technologies to better protect your information.

6. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.

If significant changes are made that may affect your rights or the way we handle your personal information, we will attempt to notify you directly whenever possible, either by email or by providing a prominent notice on our website. Your continued use of our website following any updates to this Privacy Statement will signify your acceptance of those changes.

7. Contact Us

If you have any questions or concerns regarding this Privacy Statement, or if you need further information about how your personal data is processed, please contact us at info@syntetashome.gr. We value your feedback and are committed to addressing any issues or concerns you may have.

We strive to be transparent and to provide you with all the information you need to feel comfortable using our website.

Last updated: October 2024